Course curriculum

  • 1

    Introduction

    • Welcome
  • 2

    Preparing to recruit

    • In this section

    • Making arrangements to recruit new staff

    • The five step process

    • The job description

    • What to include

    • Layout

    • The person specification

    • Example specification

    • Specification headings

    • Job description template

    • The job application form

    • ACAS application form

    • Equality and diversity monitoring form

    • Writing and placing adverts

    • Writing the advertisement

    • Where to place an advertisement

    • Agency recruitment
  • 3

    The selection process

    • In this section

    • Reviewing applications

    • Speeding up the process

    • Key details to look out for

    • Shortlisting for interviews

    • What should be included when informing potential candidates

    • Avoiding inadvertent discrimination

    • The protected characteristics

    • Discrimination

    • Special arrangements

    • Types of possible discrimination

    • Pre-employment health checks

    • General recommendations
  • 4

    The interview process

    • In this section

    • Preparing to interview

    • The interview panel

    • Interview techniques

    • Interview structure

    • Reasonable adjustments

    • Questions you shouldn't ask

    • Questions you should consider asking

    • Interview questions for candidates with disabilities

    • What questions can and cannot be asked to a candidate with a disability?

    • Concerns during the interview

    • After the interviews
  • 5

    After the interview

    • In this section

    • The second interview stage

    • Second interview questions

    • Work trials

    • Work trial legislation and policy

    • Contacting referees

    • References

    • Kinds of references

    • References from employers

    • Proof of qualifications
  • 6

    Pre-appointment

    • In this section

    • Recruiting without discrimination

    • Job offers

    • Identification check

    • Address identification

    • Criminal records check

    • Disclosure & Barring Service (DBS) checks

    • The DBS check process (video)

    • Safer recruitment guidelines

    • Health checks

    • Eligibility to work in the UK

    • Checking documents

    • Illegal employee
  • 7

    Starting employment

    • In this section

    • Reasonable adjustments

    • What is a 'reasonable' adjustment?

    • ACAS recommendations

    • Adaptations to the workplace

    • Induction

    • The first day

    • The first week

    • The first month

    • Health and safety in the workplace

    • The Health and Safety Executive

    • Risk assessments

    • Probationary periods

    • 'Reasonable' probationary periods

    • Guidance and support

    • Probationary outcomes

    • Supervision

    • Employee supervision
  • 8

    Assessment

    • Assessment
  • 9

    Summary

    • Your certification

    • About this course

    • Feedback